Carrefour du camion Rivière-du-Loup
- 1 800 392-3192
- Toll free: 1-800-392-3192
- Fax : 418 867-5702
- info@carrefourducamion.com
-
Monday to Friday 07:00 à 00:00
Saturday 08:00 à 12:00 -
100, boul. Industriel C.P. 325
Rivière-du-Loup, Québec
G5R 3Y9
CANADA
Services
Our Service Department employees are dedicated and have many years of experience. The unique strength of our service lies in our Elite Support certification, our numerous workstations, and the ongoing training our technicians receive. All our technicians are specialists in the brands we represent. In addition, our mobile emergency unit is available 24 hours a day, 7 days a week, to assist you at any time.
Here is our range of services and expertise:
- Sales of new and used trucks
- Mechanical workshop
- Parts
- Authorized agent for heavy and mobile mechanical inspections
- Short- and long-term rentals
- Elite Support certification
Our customer area includes:
- Drivers’ lounge with air conditioning
- A computer workstation available for your use
- Cabled TV
- Free Internet
- Vending machine
- Shower
- Free coffee
Feel free to contact our service department at service@camionrdl.com
Our Franchises
Parts
Our Parts Department employees are always there to serve you. Our inventory offers an impressive number of parts and accessories of all kinds for your trucks and trailers. Several options are available when comes time to place your order, and our team will be happy to advise you.
Services offered by the Parts Department:
- Telephone, fax, or email ordering
- Free delivery program
- Possibility of volume discounts when buying in bulk
- Original parts
- Free estimate (parts and services)
- Monthly visit from one of our parts clerks
- Alliance parts for all brands (other than Daimler products)
- On-site flywheel machining
- Hydraulic hose fabrication
- Suspension clamp fabrication
Team
Click on the name of the person you want to send an email to:
Parts
Steeve Dumont
Parts Manager
Pierre-Luc Pedneault
Assistant Parts Manager
Maude-Sophie Cayouette
Parts Assistant
Alain Lavoie
Parts Clerk
Christian Gagnon
Parts Clerk
Christian Roberts
Parts Clerk
Guy Lagacé
Parts Clerk
Guy Provencher
Parts Clerk
Jean-Rémi Plourde
Parts Clerk
Karl Michaud
Parts Clerk
Kathy Dumont Jalbert
Parts Clerk
Marc Thibault
Parts Clerk
Philippe Lessard
Parts Clerk
Jason Fournier
Runner / Courier
Bruno Martin
Warehouse Clerk
David Parent
Warehouse Clerk
Rémi Malenfant
Shipping Clerk
Sales
Édith Lagacé
Sales Manager
Gilles Ouellet
Sales Representative
Jacques Roy
Sales Technical Support
Kevin Laquerre
F&I Advisor
Administration
Pierre Morin
Operations Director
Mélissa Morin
Chief Financial Officer
Caroline Pelletier
Accounting Technician
Lucie Auclair
Administrative Assistant
human Resources
Services
Martin Savage
Service Manager
Jean-François Laplante-Dubé
Foreman
Jenny Ouellet
Technical Advisor
Marie-Hélène Thoral
Technical Advisor
Michel Mcgraw
Customer Experience (CX) Manager
Richard Lizotte
Warranty Manager
Véronic Dion
Technical Advisor
Yannick Mignault
Foreman
FAQ
Do you offer emergency service for trucks?
Yes, 24/7 service for both heavy and light vehicles.
What services are available at this dealer?
Sale of new and used trucks, mechanical workshop, parts, authorized agent for heavy and mobile mechanical inspections, short- and long-term rentals, Elite Support certification.
Can I get a mobile inspection for my truck?
Yes, we offer a mobile service to inspect your truck directly at its location.
Do you offer financing or leasing services?
Yes, we assist our customers with all financing and short- or long-term leasing options.
For any inquiries regarding the Rivière-du-Loup dealership, please contact us using the contact information below or by completing the contact form.
- 1 800 392-3192
- Toll free: 1-800-392-3192
- Fax : 418 867-5702
- info@carrefourducamion.com
-
Monday to Friday 07:00 à 00:00
Saturday 08:00 à 12:00 -
100, boul. Industriel C.P. 325
Rivière-du-Loup, Québec
G5R 3Y9
CANADA
Write to us